Frequently asked questions
Everything you need to know about our reliable cleaning services.
Call us 561 849 9028
About Debby Maid Cleaning Services
Our Cleaning Services in Detail
The Cleaning Process (Before, During & After)
Our Staff & Your Security
Booking, Scheduling & Pricing
Health, Safety & Supplies
General & Miscellaneous
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About Debby Maid Cleaning Services
Who is Debby Maid Cleaning Services?
Debby Maid Cleaning Services is a premier, locally-operated cleaning company providing top-rated residential and commercial cleaning services across South Florida, including Boca Raton, Fort Lauderdale, and surrounding communities. We are dedicated to reliability, quality, and customer satisfaction.
What areas do you serve?
We proudly serve a wide area in South Florida, focusing on communities within Boca Raton, Deerfield Beach, Pompano Beach, and Fort Lauderdale. If you're unsure if we service your location, just give us a call!
What makes Debby Maid Cleaning Services different from other cleaning companies?
We stand out through our commitment to a personalized cleaning experience, our rigorously trained and background-checked staff, our use of high-quality and eco-friendly products, and our 100% satisfaction guarantee. We build lasting relationships with our clients.
How long have you been in business?
We have been proudly serving the South Florida community for over 10 years. That experience has allowed us to build a strong reputation for quality, reliability, and trust. When you choose us, you're not just hiring a cleaning service; you're partnering with an established, local company that has a proven track record of excellence and a deep commitment to customer satisfaction.
Are you a franchise or a local company?
We are a proud, locally-owned and operated business. This allows us to provide a more personalized and flexible service, deeply understanding the needs of our neighbors throughout all cities in South Florida.
Why Debby Maid is the Premier Home and Commercial Cleaning Company in South Florida?
At Debby Maid, we're South Florida's premier choice because we deliver unparalleled cleaning excellence with complete peace of mind.
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Unwavering Trust & Security: We are fully licensed, insured, and bonded. Every team member is a rigorously background-checked employee, ensuring your safety and protecting your property.
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Exceptional Quality & Experience: With over 15 years in the industry, our professionally trained teams consistently deliver spotless results. We stand by our work with a 100% Satisfaction Guarantee.
Superior Service: Expect clear communication, flexible scheduling, and a professional, uniformed team dedicated to your specific needs. We offer customized plans for homes, businesses, and Airbnbs.
Our Cleaning Services in Detail
What is included in a 'Standard' or 'Recurring' house cleaning?
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ALL ROOMS: Dust all accessible surfaces, including furniture and window sills. Wipe down light switches and door knobs. Clean mirrors and glass surfaces. Vacuum all carpets, rugs, and stairs. Sweep and mop all hard floors. Empty trash bins.
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KITCHEN: Clean and sanitize countertops, sinks, and backsplashes. Wipe down the exterior of all appliances (fridge, oven, dishwasher). Clean the inside and outside of the microwave. Clean the stovetop.
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BATHROOMS: Clean and disinfect the toilet, shower, and tub. Clean and sanitize countertops and sinks. Shine mirrors and chrome fixtures.
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BEDROOMS: All standard tasks from the "All Rooms" list. We will neatly make the beds. If you'd like the linens changed, please leave a fresh set on top of the bed.
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A detailed checklist is available on debbymaid.com/standard-cleaning.
What is a 'Deep Cleaning' and when do I need one?
Standard Cleaning maintains your home's cleanliness regularly, covering essential tasks like general dusting, vacuuming, mopping, and cleaning main kitchen/bathroom surfaces.
A Deep Cleaning, however, is a more intensive, restorative service designed to tackle built-up dirt, grime, and overlooked areas. It goes beyond the surface to truly refresh your space. Our Deep Clean includes all standard tasks, plus:
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Detailed cleaning of baseboards, doors, and door frames.
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Wiping down light fixtures, vents, and light switches.
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Cleaning under accessible furniture.
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Thorough scrubbing of showers/tubs to remove buildup.
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Wiping down exterior of all cabinets. We recommend a Deep Clean for first-time services, move-ins/outs, or seasonal refreshes. It brings your home to an exceptional level of clean, making subsequent standard cleanings more efficient and effective.
For a full checklist, visit debbymaid.com/deep-cleaning.
Do you offer Move-In / Move-Out cleaning services?
Yes, Debby Maid Cleaning Services specializes in comprehensive Move-In/Move-Out cleaning services across South Florida! This essential service is meticulously designed for:
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Renters aiming to secure their full security deposit return.
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Homeowners preparing a property for sale or welcoming new occupants.
Our top-to-bottom clean ensures no detail is overlooked, including cleaning inside all cabinets, drawers, closets, and appliances (oven, refrigerator, microwave). We focus on sanitizing every surface to leave the property pristine and ready for its next chapter. It's the perfect solution for a fresh start or a smooth transition.
For details, visit debbymaid.com/move-in-out-cleaning.
Can I request specific rooms to be cleaned?
Absolutely! At Debby Maid Cleaning Services, we pride ourselves on offering flexible and personalized cleaning solutions for your home in South Florida. We understand that sometimes you only need specific areas addressed. You can certainly request a custom cleaning plan to focus exclusively on the rooms or areas you need most, such as:
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Just the kitchen and bathrooms.
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Perhaps a single high-traffic area.
Our goal is to provide efficient, tailor-made services that perfectly fit your budget and requirements, ensuring you get exactly the clean you desire without paying for what you don't need. Contact us to discuss your specific needs!
Do you clean windows?
Yes, Debby Maid Cleaning Services includes window cleaning as part of our comprehensive services!
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Interior Windows: For interior windows that are safely within reach, we clean the glass and wipe down window sills as a standard component of our Deep Cleaning service, ensuring a clear and sparkling view.
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Exterior/High Windows: While our standard offerings focus on interior windows for a truly spotless home environment, for extensive exterior window washing or windows located at heights beyond safe reach, we can happily recommend trusted, specialized partners in the South Florida area who excel in those specific services. Your satisfaction with a brilliantly clean home is our priority.
Do you do laundry or wash dishes?
While laundry and extensive dishwashing are not typically part of our standard or recurring cleaning packages, Debby Maid Cleaning Services understands that every home has unique needs. We are happy to offer these as add-on services to customize your cleaning experience!
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Laundry Services: Washing, drying, and folding.
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Dishwashing: Comprehensive dishwashing.
Simply let us know when booking your service. We can seamlessly integrate these tasks into your custom cleaning plan for an additional fee, ensuring your entire home runs smoothly. Our goal is to provide flexible, top-rated service tailored precisely to your household's requirements across South Florida.
Do you offer home organization services?
Absolutely, Debby Maid Cleaning Services extends beyond cleaning to help you achieve a truly harmonized living space across South Florida!
Yes, we proudly offer professional organization services, tailored to your specific needs. Whether you're looking to:
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De-clutter a single room or closet.
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Systematize your kitchen pantry.
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Completely organize your entire property.
Our expert team can transform chaotic spaces into functional, peaceful environments. We work with you to create sustainable organizational systems that simplify your life, reduce stress, and maximize your home's potential. Let us help you find everything its place! Contact us for a personalized organization plan.
Do you offer post-construction cleaning?
Yes, our post-construction cleaning service is designed to handle the fine dust and debris left behind after a renovation or new build, making the property move-in ready.
What does your comprehensive Housekeeping Service include, specifically regarding laundry, linens, dishes, and general cleaning?
Our comprehensive Housekeeping Service is designed to offer full support in maintaining your home, making your life significantly easier. It includes all aspects of a standard house clean, plus dedicated attention to key household chores:
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House Cleaning: Thorough cleaning of all rooms, including kitchens, bathrooms, floors (vacuuming, sweeping, mopping), dusting all accessible surfaces, and emptying trash.
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Washing, Drying & Folding Clothes: We will wash, dry, and neatly fold your household laundry.
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Washing & Changing Bed Linens and Towels: We will strip dirty linens, wash them, and then make beds with fresh linens (provided by you), including changing towels in bathrooms.
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Washing Dishes: We will wash dishes (either by hand or loading/running your dishwasher) and put them away, ensuring your kitchen is fully tidied. This service aims to provide a truly turn-key solution for a spotless and organized home.
Can I customize my cleaning with specific “add-on” services?:
Yes, absolutely! We understand that every home has unique needs, and we love to customize our cleaning services to fit yours perfectly. You can easily enhance your standard or deep cleaning appointment by adding specific tasks from our popular add-on list. This ensures you get the exact clean you desire without paying for services you don't need. Popular add-on services include:
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Cleaning inside your refrigerator or oven.
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Washing interior windows and tracks.
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Cleaning inside cabinets and drawers.
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Laundry services (wash, dry, fold).
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Dishwashing (loading/unloading dishwasher).
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Outdoor cleaning like patio sweeping. Simply select your desired add-ons when you book your service online or discuss them with us. Please note that each add-on is priced individually and may add extra time to your service. We'll provide a transparent quote upfront to build your perfect cleaning plan!
What is "Ecological Cleaning," and is it as effective as traditional cleaning?
Ecological Cleaning, also known as green or eco-friendly cleaning, prioritizes the well-being of your home and the planet.
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What it is: We utilize cleaning products and methods safe for the environment, your family, and your pets. This means using sustainable, plant-derived, and biodegradable cleaning solutions. This minimizes exposure to harsh chemicals and strong fumes.
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Is it effective? Yes, absolutely! Modern ecological cleaning products are highly effective. When combined with our professional techniques, they are formulated to clean, disinfect, and remove dirt, grease, and grime just as thoroughly as traditional methods, without the environmental impact.
What is your Allergy-Friendly Cleaning Service, and how does it help reduce allergens in my home?:
Our Allergy-Friendly Cleaning Service is specifically designed to create a healthier environment for allergy sufferers.
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Purpose: It significantly minimizes common household allergens that can trigger symptoms like asthma, sneezing, and itchy eyes.
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Focus: We thoroughly remove key allergens such as dust mites, pet dander, pollen, and mold spores from your environment.
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Method: This service goes beyond a standard clean by utilizing specialized techniques and equipment. These are designed to effectively capture and contain microscopic particles, creating a healthier and more comfortable living space for those sensitive to allergens.
The Cleaning Process (Before, During & After)
How should I prepare for my cleaning appointment?
To ensure the most efficient cleaning, we recommend picking up clutter like clothes, toys, and papers. This allows our team to focus on detailed cleaning. Also, please secure any valuables.
Will the same cleaning team service my home every time?
We make every effort to send the same team for your recurring services. This fosters consistency and allows the team to become familiar with your home and preferences.
How long will the cleaning take?
The time required depends entirely on the size of your home and the scope of the service. We can give you an estimated time frame when you book your service with Debby Maid Cleaning Services.
What if the cleaners miss a spot?
Your satisfaction is guaranteed! If we miss anything, please contact us within 24 hours of your cleaning, and we will promptly return to re-clean the specific area at no cost to you.
What should I do with my pets during the cleaning?
We are a pet-friendly service! However, for the safety and comfort of both your pets and our staff, we recommend keeping them in a secure, comfortable area (like a crate or a closed-off room) while we clean.
Do your cleaners take breaks?
For longer cleaning jobs, our team may take a short, reasonable break. The time quoted for your cleaning accounts for this and is not billed to you.
Can I leave a note with special instructions?
Can I leave a note with special instructions? Absolutely! Leaving a note on the counter with specific instructions or priorities is a great way to communicate with your cleaning team. You can also update your preferences by calling our office.
Do I need to be home for my cleaning service?
No, you do not need to be home. Our service is designed to be convenient and fit seamlessly into your schedule. Most of our clients are away during their cleaning, and we offer several secure and easy ways to provide access to our teams:
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Spare Key: You can provide us with a key, which is coded for anonymity and stored securely in our office when not in use.
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Garage or Door Code: This is a popular and simple option for secure, keyless entry.
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Lockbox: You can place a key in a contractor's lockbox on your property for our team to access.
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Concierge/Front Desk: If you live in a building with a front desk, they can grant access on your behalf. You can rest assured that your home is in trusted hands, as all our team members are professional, background-checked, and committed to your home's security.
Will the same person or team clean my home for each visit?
We understand that having a familiar, trusted professional in your home is a top priority. We assign a dedicated primary cleaning professional (or a small team for larger homes) to each of our clients. This ensures they develop a deep understanding of your home and preferences, leading to a consistent, personalized, and efficient service.
What time will your team arrive?
To ensure our teams can give every home the detailed attention it deserves without rushing, we schedule appointments within a 2-hour arrival window (e.g., 9 AM - 11 AM). We will always provide you with your specific window in advance. For your convenience, we can also send you a notification when our team is on their way to your home, so you have a more precise arrival time.
What do I need to do to prepare for the laundry, linen changes, and dishwashing services?
To ensure our team can efficiently provide these services, we ask for a few simple preparations:
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For Laundry: Please have your dirty laundry placed in a designated hamper or basket in the laundry area, along with your preferred detergent.
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For Bed Linens & Towels: Kindly leave fresh sets of bed linens for each bed you wish us to change, and place dirty towels in the laundry area.
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For Dishes: Please ensure your sink and countertops are clear of any large food debris, and that your dishwasher (if applicable) is ready to be loaded, or your sink is accessible for handwashing. This helps our team maximize their time and deliver the best results for you.
Do you accept pets during your cleaning service?
Yes, absolutely! We are a pet-friendly company and love working in homes with furry family members. Our main priority is ensuring the comfort and safety of both your pets and our cleaning professionals. To make the experience stress-free for everyone, we generally recommend placing your pet in a secure, comfortable area (like a separate room, crate, or backyard) while we work. This helps:
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Prevent pet anxiety from cleaning noises and new people.
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Ensure they don’t accidentally slip out an open door.
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Allow our team to clean thoroughly and efficiently. If your pet is very calm and comfortable around new people and equipment, they are certainly welcome to roam freely. Please just let us know their temperament when you book your service. We want the best and safest experience for all!
Does the cleaning service have a guarantee?
Yes, absolutely! We are a pet-friendly company and love working in homes with furry family members. Our main priority is ensuring the comfort and safety of both your pets and our cleaning professionals. To make the experience stress-free for everyone, we generally recommend placing your pet in a secure, comfortable area (like a separate room, crate, or backyard) while we work. This helps:
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Prevent pet anxiety from cleaning noises and new people.
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Ensure they don’t accidentally slip out an open door.
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Allow our team to clean thoroughly and efficiently. If your pet is very calm and comfortable around new people and equipment, they are certainly welcome to roam freely. Please just let us know their temperament when you book your service. We want the best and safest experience for all!
All About Our Deep Cleaning Service
What exactly is a Deep Cleaning?
A Deep Cleaning is our most intensive and detailed cleaning service. Unlike a standard cleaning that maintains your home's cleanliness, a Deep Cleaning is a restorative service designed to clean your entire home from top to bottom, focusing on areas not typically covered in a routine cleaning. It's the perfect service to eliminate built-up dirt, grime, and dust, leaving your space in an exceptionally clean state
What's the difference between a Deep Cleaning and a Standard Cleaning?
The best analogy is: a Standard Cleaning is like a daily shower for your home – it keeps everything fresh and tidy. A Deep Cleaning is like a full spa day – it’s a restorative treatment that hits every detail. Deep Cleaning includes all the tasks of a standard clean, PLUS meticulous cleaning of baseboards, doors, light switches, light fixtures, ceiling fans, and the removal of grease buildup in the kitchen and soap scum/grime in bathrooms.
What's included in the Deep Cleaning checklist?
comprehensive and ensures no corner is overlooked. It includes:
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In All Areas:
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Meticulous cleaning of all baseboards, doors, and door frames.
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Cleaning of light switches, outlets, and doorknobs.
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Cobweb removal from ceilings and corners.
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Cleaning of light fixtures and ceiling fans (within reach).
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Cleaning of window sills and tracks.
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Vacuuming and washing of all floors, including corners and under accessible furniture.
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In the Kitchen:
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Wiping down the exterior of all cabinets and drawers.
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Cleaning and sanitizing all countertops and sinks.
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Cleaning the backsplash.
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Wiping down the exterior of all appliances (refrigerator, oven, dishwasher), including the top.
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Cleaning the inside and outside of the microwave.
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Thorough cleaning of the stovetop.
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In the Bathrooms:
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Deep scrubbing of showers, tubs, and tiles to remove soap scum, mildew, and water stains.
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Cleaning and disinfecting toilets, including the base and behind.
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Wiping down the exterior of all cabinets and drawers.
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Cleaning and sanitizing sinks and countertops, polishing faucets and fixtures.
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What is typically NOT included in a Deep Cleaning?
Deep Cleaning does not include tasks that require specialized equipment or extensive time, such as: wall washing, exterior window cleaning, carpet/rug shampooing, removal of large volumes of trash/debris, or extensive outdoor areas like patios and garages (which can often be added as a separate service).
When should I schedule a Deep Cleaning?
We recommend a Deep Cleaning in several situations:
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First-Time Service: We always recommend a Deep Cleaning for our initial service in your home.
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Seasonal Cleaning: Perfect for "spring cleaning" or preparing your home for a new season.
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Before an Event: Ideal for getting your home spotless for parties, holidays, or hosting guests.
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After an Event: To restore your home to its pristine condition after a large gathering.
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Move-In/Move-Out: Essential for ensuring a property is immaculate for new occupants.
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Infrequent Cleaning: If your home hasn't been professionally cleaned in over one or two months.
Do I need a Deep Cleaning before starting regular (weekly/bi-weekly) service?
Yes, we strongly recommend it. The initial Deep Cleaning brings your home to a high standard of cleanliness. This allows us to efficiently maintain that standard with our subsequent recurring standard cleaning services. Starting a regular service without a prior Deep Cleaning may result in a more superficial clean, as the team won't have the allocated time to address deeper, older grime buildup.
How is Deep Cleaning priced?
The price for a Deep Cleaning is typically a flat rate, determined by the size of your home (square footage, number of bedrooms and bathrooms) and its current condition. Because it is much more time-consuming and detailed than a standard cleaning, the cost is higher. We provide free, no-obligation estimates so you know the exact cost upfront.
How should I prepare my home for a Deep Cleaning?
To help us be as efficient as possible, we recommend that you declutter loose items (toys, clothes, papers). This allows our team to focus on the deep cleaning of surfaces rather than organizing. You do not need to move heavy furniture; our team will clean around and under accessible items as best as possible.
What are the main benefits of a professional Deep Cleaning?
The benefits extend beyond aesthetics. A professional Deep Cleaning improves indoor air quality by removing significant amounts of dust, pet dander, and other allergens. It also makes future maintenance easier, reduces the stress of tackling a heavy cleaning yourself, and provides the satisfaction of living in a truly sanitized and revitalized environment.
About Debby Maid Cleaning Services
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